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Returns, Exchanges and Warranty Replacements

30 Day Return for Refund Policy

For sanitary health concerns, we only accept the return for refund of hair brushes, hair extensions, combs or liquid / powder hair care & hair loss products that are sealed / unopened in their original packaging. If you are unhappy with your purchase we will gladly exchange your order within 30 days of receipt.

How to Return:

  1. Request RMA by emailing us your order number or call us at 626-279-5889.
  2. If possible, re-use your original shipping box and packing materials to secure the item(s).
  3. Ship your package to:

    Komar International LLC
    c/o Return Department
    10928 Weaver Avenue, Ste E
    S El Monte, CA 91733

  4. We recommend shipping your package through a traceable shipping method like Federal Express or UPS who both offer Delivery Confirmation.
We will email you within 2 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.

Unfortunately, we cannot refund orders received later than 30 days from purchase.


30 Day Exchange Policy

If for any reason you are not satisfied with your order, we will gladly exchange your order within 30 days of receipt.

How to Exchange:

  1. Request a Exchange Form by emailing us your order number or call us at 626-279-5889.
  2. If possible, re-use your original shipping box and packing materials to secure the item(s).
  3. Address your package to:

    Komar International LLC
    c/o Return Department
    10928 Weaver Avenue, Ste E
    S El Monte, CA 91733

  4. We recommend shipping your package through a traceable shipping method like Federal Express or UPS who both offer Delivery Confirmation.
We will email you within 2 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.

We will email you again when your replacement items ship.

Unfortunately, we cannot refund orders received later than 30 days from purchase.


Warranty Replacements

For warranty replacement, please contact Customer Service at:

E-Mail: info@komar-usa.com

Tel: 626-279-5889

Fax: 626-279-5819

Mail to:   Komar International LLC
              10928 Weaver Avenue, Ste E
              S El Monte, CA 91733